Total:
Warranty Period: 3 Months
Repair Service Address:
Samsung Electronics (HK) Co. Ltd
1) Unit 09-12&15, 40/F, Office Tower, Langham Place, 8 Argyle Street
Tel: 3596 7370
2) Unit 1501, 15/F, Causeway Bay Plaza 1, 489 Hennessy Road
Tel: 2521 4888
3) Unit 01, 8/F, Telecom Digital Tower, 58 Tsun Yip Street, Kwun Tong, Kowloon
Tel: 8118 1717
4.) Samsung Customer Care Centre Hotline: Tel: 3698 4698
Service Hour:
Mobile Device, Computer Enquiries | Monday to Sunday (Including Public Holidays) 9am-12mn
TV, AV & Home Appliances | Monday-Friday: 9am-8pm
Saturday, Sunday & Public Holiday: 9am-6pm
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These Removal Service Terms and Conditions only apply when you purchase regulated electrical appliances in Hong Kong, to be delivered to an address in Hong Kong, under the Producer Eco-responsibility Ordinance (Cap. 603).
Air conditioners | Including single package type and split type air conditioners, air-cooled or air heated (or both), with a rated cooling capacity not exceeding 7.5 kilowatts (3HP) |
Washing machines | With a rated washing capacity not exceeding 10 kg to not exceeding 15 kg |
Refrigerators | With a total storage volume not exceeding 500 liters to not exceeding 900 litres |
Televisions | The size of its display screen not exceeding 100 inches (measured diagonally) |
Computers | Generally including personal computer, desktop computer, tablet computer, laptop computer and notebook computer |
Printers | Not exceeding 30 kg in weight; one that can be used as a photocopier, facsimile transmitter or scanner is nevertheless regarded as a printer |
Scanners | Not exceeding 30 kg |
Monitors | Not having the function of storing electronic data or computing, the size of the display screen is not smaller than 5.5 inches (measured diagonally) but not exceeding 100 inches (measured diagonally). |
Dehumidifier | Operate by using vapour compression cycle with a rated dehumidifying capacity not exceeding 35 litres per day, but do not include those operate by using desiccant materials |
Tumble Dryer | Dry textile by tumbling in a rotating drum with a rated drying capacity not exceeding 15 kg |